©2016 ampEducator Inc.
Home is the main entry to ampEducator and contains sections which are used throughout the application.
View very basic details on your user account including assigned roles, locations and last login.
Set your user name, locale, time zone and other preferences for your account. Click on Change Pass
to update your password.
You can add an extra layer of security for your account by enabling 2 factor security. To use it follow the steps below.
Enabled
checkbox.Update
.Enabled
checkbox.ampEducator provides an iCalendar feed containing events you have assigned to you. To access your calendar feed you can use the url found here.
You can configure your current email account to work with ampEducator. When your email is configured ampEducator will check it for new emails every couple of minutes. When new emails are found they are downloaded and assigned to prospects or students where applicable. Configuring your email will also let you send emails directly from ampEducator.
Gmail
, Outlook (Hotmail)
, or Yahoo
, is your provider, select it from the list, enter your email and password and click on Update. If there were no issues you should receive a confirmation email from ampEducator.Manual
and enter details for your POP and SMTP server and account settings. If there were no issues you should receive a confirmation email from ampEducator.Gmail
accounts you will need to enable access for less secure apps. Please see https://support.google.com/accounts/answer/6010255?hl=en.
Create and send announcements to any combination of roles and locations.
Announcement Date
or Display Until
date.Location
and Audience
icon under the pinned column.
to view the announcement.
to edit the announcement.
to delete the announcement. Once deleted announcements can't be retrieved.
to view notification statistics and the send log for this announcement. Only announcements with notifications will have this option.View and manage personal, staff, student, course and public events.
M
Monthly ViewW
Weekly ViewD
Daily View
and
to move to the previous / next period.
to reload the events for the current period.
to filter events.
My Calendar
View or hide events on your calendar.Staff Calendars
Select up to 5 staff members to view their calendar. Each staff member will be assigned a different colour.Course Calendars
Select any number of course calendars to display.Public Calendar
View or hide public events.Locations
Restrict events to the chosen locations.Programs
Restrict course events to those in the chosen programs.Completed
View or hide completed events.Today
to move the calendar to today's date.New
to add a new event.To Do
events appear at the top of the calendar area.New
button or alternatively click or click / drag on the calendar area.Associate With
Select whether this event is associated with a Prospect
or Student
. If the event is associated you must choose a prospect or student.Recruiter / Advisor
If an event is associated you will see the prospect's recruiter or the student's advisor. Click on Show Availability
to see the schedule for that user. Any event you add for a prospect/student will show up on the recruiter/advisor's calendar.Event Type
There are several event types.
Meeting
Set a date, start / end time, resource and invite other attendees.Phone Call Out
Schedule or document an outgoing phone call.Phone Call In
Schedule or document an incoming phone call.To Do
Create a to do item with or without a deadline.Other
Create events with are shared with specific roles or are public. Not available when the event is associated.Attendees
For 'Meeting' events you can select up to 10 other staff. The event will appear on their calendar.Public Event
For 'Other' events you can choose to make the event public. The event will appear on everyone's calendar.Share With
For 'Other' events you can choose which roles will see this event.At Locations
For 'Other' events you can choose which locations will see this event.Completed / Result
For 'To Do' events you can click to complete the event. Other events will let you choose the outcome depending on the event type.Follow Up Event
If selected a new event window will open once the current event is saved.Delete
button at the bottom of the dialog box.Depending on your institution's plan you can store up to 200GB worth of documents on ampEducator. These can include forms, applications, images and other commonly used documents.
Document
, Size
or Date
.Document Tag
.Upload Documents
to upload documents.
to edit properties for the chosen document
to delete the chosen document.Delete Selected
option under 'More Actions' in the toolbar to delete multiple documents.You can link your existing email account to ampEducator. This will allow you to send and receive emails directly from ampEducator. Prospect and student emails are automatically associated with their profile.
Before you can use the email function you must configure you email account under Account Settings.
Your email account is checked and updated approximately every 5 minutes.
Date
. However you can sort emails by From / To
, Subject
and Associate
.Inbox
, Draft
, Sent
, Trash
and Folder
buttons to navigate.
icon.
icon.
icon.More Actions...
Mark Read
and Mark Unread
to mark multiple emails as read or unread.Move Selected
to move emails between folders.Trash Selected
to move emails to the Trash
folder.New Email
or by replying or forwarding an existing email.To Email
and Subject
are required fields.
beside any attachment you would like to remove.Insert an Image
by clicking on the
icon. Once an image is inserted click on the image to resize and position.Insert a Link
by clicking on the
icon. You can also select text and click on the link icon to create a link from that text.Insert a Table
by clicking on the
icon.Upload an Attachment
by clicking on the
icon and selecting the file from your computer.Attach an Existing Document
from the document repository by clicking on the
icon and selecting the document from the list. If the email is associated with a prospect or student their documents will be available to attach.Use a Template
by clicking on the
and selecting a template. Note that this is only available for prospects and students. You must select a prospect or student before the templates will work.Edit HTML
by clicking on the
icon.Send
to send the email. The email will be sent immediately.Save
to save the current email for future editing. Saved emails can be found in the Drafts
folder.Move Selected
from the More Actions...
menu.Move Emails
.None
. This will put the emails back to where they were originally (Inbox, Drafts or Sent).Trash
folder from which you can remove permanently.Trash Selected
from the More Actions...
menu.Trash
folder, select the emails you want to remove and then choose Delete Selected
from the More Actions...
menu. This will permanently remove the emails.Untrash
emails by selecting them and then choosing Untrash Selected
from the More Actions...
menu.
and
to navigate through the email list.Reply
to reply to the current email.Forward
to forward the current email.
to trash the email.Delete
to permanently remove the email.You can use email folders to organize and manage your emails.
Folders
tab to bring up the folder list.New Folder
to add a new folder.
icon to edit an existing folder.
icon to delete an existing folder. When deleting a folder you can move the enclosed emails into another folder or back to their original folder (Inbox, Drafts, Sent).Work and manage groups of prospects or students.
Group Name
, Description
or number of Members
.Group Type
and Location
.Add Group
to create a new group.
to edit an existing group. You can also click on the group name.
to duplicate a group.
to delete a group.Group Type
, Group Name
and Location Access
are required.Read Only Access
and Read / Update Access
to select which roles have access to the group.Add Group
button and your group should appear in the list.ID
, Name
, Email
, Phone
or Status
.Status
.ID
or Name
will bring up that member's profile.
to remove a member from the group.Add Member
to add a new member. Enter at least 3 characters from the member's name and select them from the list. Click on the Add Member
button to add them to the group.
to export the group member list as a PDF or CSV file.Sent
The number of emails sent / total number to be sent.Sent %
The number of emails sent as a percentage of the total number to be sent.Viewed
The number of distinct views (i.e. multiple viewings by same person counts as 1).Viewed %
The number of distinct views as a percentage of the total number of emails sent.Clicks
If your email contains a link this will count the number of times the link has been clicked.Unsub
The number of members which have chosen to unsubscribe from receiving group emails.
to edit an email. You can also click on the subject.
to view a previously sent email.
to view a details report on which users viewed, clicked or unsubscribed from the email.
to download the send log for a previously sent email.
to cancel an email which is currently being sent.
to delete an email which has not been sent yet.Create New Email
to add a new email.Reply To Email
determines where emails will go when a member hits reply. You can choose from the defaults or enter a custom email.
to add merge fields which will be replaced by the member's information when the email is sent.
to upload an attachment.
to attach a document from the document repository.
to use a predefined email template.Preview
to send a preview of the email to your email account.Send
to start the job which will send the email to all members in the group.Depending on your role you may see one or more of the items listed below.
Contains a list of your events which have been scheduled for today or To Do items which don't have any specific due date.
If you have your email configured to work with ampEducator you will see the latest emails from your inbox.
General and course announcements which have been shared with your.
Faculty and students will see a list of currently active courses.
Here you'll find contact information for your institution along with some preferences. You can edit them as needed.
{purl}.ampeducator.com
where {purl} is the PURL you've chosen for your institution.Your institution can have two possible stati.
ACTIVE
- This is the most common status and means there are no issues or problems with your account.PENDING DISABLE
- If you have an outstanding balance or don't have a credit card setup you might see this status. Along with the status you will see what needs to be done to fix the issue and the deadline to do so. The system will automatically disable institutions once the deadline has passed.Each institution must select a monthly plan and keep a valid credit on file for monthly billing. Your institution will be invoiced and your credit card charged on the 1st of each month.
support@ampeducator.com
.Here you will find a copy of all invoices for your institution. These invoices include monthly plan fees and invoices for other work like reports or custom development.
beside the invoice to download a PDF version.
beside the invoice to view it and make a payment.
button beside the payment.You can manage the various locations of your institution here.
Add New Location
to create a new location. Only the location name is required.
to edit the details for the chosen location.
to delete the chosen location.ampEducator has the ability to send bulk emails to both prospects and students. These can be direct messages as part of a group mailing or notifications for different types of announcements. There are two ways to configure the bulk email.
Built In Emailer
Use ampEducator
.Email From Name
and Email Address
.Reply To Email
you enter.Update Bulk Email
and you will be ready to send out bulk emails.Separate SMTP Account
Use ampEducator
and enter the details for your SMTP account.Email From Name
, Email Address
and Reply To Email
. However depending on your specific mail server the mail server might choose to override or ignore these values.Update Bulk Email
. The application will test to make sure your settings are working after which you will be ready to send out bulk emails.ampEducator gives developers access to a REST style API allowing them to access a large subset of it's features.
API Enabled
to enable the api.Generate New Key
to update the api key.Every institution has read only access to their database. This access can be used to mine and use the data in ways ampEducator doesn't provide.
Enabled
and enter a username, password and a list of allowed IPs putting each IP on a separate line. Click Update
and your access will be added.Enabled
to remove your users and access.
173.203.222.31
.Custom reports designed specifically for your institution can be found here.
To add a new custom report for your institution please contact us at support@ampeducator.com. If possible please include:
beside the report you would like to generate.RUNNING
. Once the job is completed the status will change to COMPLETED
.
to download the report as a PDF file.
to download the report as a CSV file.ERROR
. Click on
to download a log of any possible issues.Reports can be scheduled and emailed to users automatically. Reports are generated around 6:00AM GMT on the scheduled day.
beside the report you want to schedule.Weekly
schedule you must select one or more weekdays.Monthly
schedule you must select the day of the month to run the report on. Because months have variable end dates you must enter a value between 1-28.Email Results
to email the report to users when it is run. You must select the initial user.Manage details of staff and faculty for your institution.
for the staff member whose password needs to be reset.Tag Selected for ID
under the More
menu. Tagged staff will have a
displayed beside them.Print Tagged IDs
under the More
menu. This will generate a PDF document for you to save and print.Untag IDs
under the More
menu to untag all staff.
beside the staff member of by selecting them using the checkbox and using Delete Selected
under the More
menu.Add New Staff
to add a new staff member.Name
, User Name
, Password
and Confirm Password
are all required fields.Import Staff
under the Menu
menu. This will show you list of past imports.Import Staff
.Test Import
button. This will import the data and show you any problems but will not save it. Click on Import
to import the staff data.
on the staff import list page.
beside the import. Note that this will not delete or undo the import.
beside the staff member you want to edit.Update Details
to save the changes.Not Active
will also disabled their user account.Location Access
.Roles
.New Note
enter your new note and then click on Add Note
.
beside the note. Make any required changes and click on Update Note
.
beside the note you want to remove.Upload Document(s)
, select up to 5 files then click on Upload
.
beside the document you want to delete.If your institution uses the built in hour clock for ampEducator you can view and manage staff hours.
.Add Hours
. Enter the date, sign in and sign out times. Click on Add Hours
to add the new hours.
beside the day you want to remove.
beside the sign in / out you want to remove.
beside the sign in / out you want to edit. Edit the details and click on Update Hours
.Export Data
under the
menu. Select the columns and type of report you want.Fill out and send this form in order to request support.
icon it the top right hand corner.support@ampeducator.com
.Template can be used for commonly created documents and emails. These templates can include, text, images, links and most other things you would find in a regular document. You can also use merge fields to automatically merge data from prospects and students.
Title
and Description
.Type
and Location
.
icon or Title
to edit a template.
icon to generate a PDF version of a template.
icon to receive a preview of a template by email.
icon to delete a template.New Template
button.Type
, Size
, Title
and Location Access
are required fields.Custom Width
and Custom Height
.Size
and PDF Template
are only used when generating PDF letters. They will be ignored when you are using the template for emails.Add
button.
or Title
to edit the template.Size
, Title
and Location Access
are required field.Size
and PDF Template
are only used when generating PDF letters. They will be ignored when you are using the template for emails.
to include placeholders which are replaced with real information when a letter/email is generated.Save
to save the template.Preview PDF
to download a PDF preview of the template.Preview Email
to receive an email copy of the template. This will be sent to your user email account.